Refund Policy

At Grow My Credit, we are committed to providing transparent and professional service. This Refund Policy outlines the circumstances under which refunds may be considered.

Eligibility for Refunds

Refunds may be issued under the following conditions:

Billing Errors or Duplicate Charges
If you are charged incorrectly or a duplicate payment is processed in error, the excess amount will be refunded.

Cancellation Within the Applicable Cooling-Off Period
If you choose to cancel services within the cooling-off period outlined in your service agreement, you may be eligible for a refund of applicable fees, subject to the terms of the agreement.

Failure to Deliver Agreed Administrative Services
If Grow My Credit is unable to provide the administrative or support services outlined in your service agreement, a refund may be considered on a case-by-case basis.

Non-Refundable Items

Fees for services already rendered are non-refundable

Setup, onboarding, or consultation fees may be non-refundable, as specified in your service agreement

How to Request a Refund

To request a refund, please contact our support team through our website contact page. Requests should include your name, contact information, and relevant account details. Additional information may be requested to review the request.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about our Refund Policy, please contact us at info.growmycredit.ca

By engaging in our credit repair services, you acknowledge and agree to abide by this Refund Policy.